To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at jamie@forgingforward.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jamie@forgingforward.org.

DAMAGES AND OTHER ISSUES

Exceptions / Non-returnable items
Certain types of items cannot be returned: Stickers if adhesive backing has been removed, flags if they have been flown, and patches if they have been stitched or glued. Contact jamie@forgingforward.orgif you have any questions.

Exchanges

Forging Forward does not exchange items. To ensure you get the item you want, make a separate purchase for the new item for which you have started a return and the return has been accepted.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be given store credit.